Service

Shipping and payment

Shipping costs

Within Germany	4,90 €
From an order value of 39,00 €	free of charge
Collection in Bad Muskau	free, by arrangement

We currently ship within Germany only. If you would like to order from Austria, Switzerland or Poland, please write to us – we will quote the postage and send you an invoice.

Delivery time

Delivery takes 1 – 3 Werktage after receipt of payment, shipped with DHL. Orders placed before 12:00 usually go out the same working day.

One request for patience Every batch is boiled and harvested by hand. If an item is sold out we get in touch and name a date rather than leaving you waiting.

Payment methods

PayPal
Credit card (Visa, Mastercard, American Express)
Apple Pay and Google Pay

Payment is processed by Stripe. Your payment details are handled directly by Stripe; we neither receive nor store card numbers or credentials. See our privacy notice.

Prices

All prices shown are final prices. As a small business under § 19 of the German VAT Act we do not charge or show VAT. Shipping costs are added as stated above. Every product also shows a unit price per 100 g or per litre so you can compare pack sizes.

Collection in Bad Muskau

You can collect your order by arrangement at Weinbergweg 100, 02953 Bad Muskau. Please contact us first at info@fuerstpueckler-salz.de or +49 178 5988333.

Returns

Consumers have a fourteen-day right of withdrawal. Details and the model withdrawal form are on the page right of withdrawal.